Standard 3 - Formalisation of Enrolment
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This policy is determined in accordance with the Education Services for Overseas Students (ESOS) Act 2000 and the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students (the National Code 2007).
This Refund Policy applies to overseas students studying off shore, and to those students who are ‘overseas students’ as defined in the National Code. This Refund Policy does not apply to Domestic Students.
| Application Fee: |
The fee payable, if any, set out in the Student Agreement to make an Application to study the Course at the University. The Application Fee, if applicable, comprises:
The Application Fee is subject to change. |
| Administration Fee: | The fee payable to cover costs involved when a student withdraws from a course up to 20 working days after commencement of semester. The Administration Fee is subject to change. |
| Course: | A Full-time Registered course or program offered by the University and registered in accordance with the requirements of the ESOS Act. |
| Course Money: |
The money received by the University for providing the Course to the Student and includes:
|
| Domestic Student: | Refers to all students who are not overseas fee-paying students. |
| ESOS Act: | The Education Services for Overseas Students Act 2000 of the Commonwealth of Australia, as amended from time to time. |
| Full-time: | The normal amount of study for a particular Course which is approved by the accrediting authority for the Course. |
| National Code: | The National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students, established pursuant to Part 4 of the ESOS Act, as amended from time to time. |
| Principal Course: | The main course or program of study to be undertaken by a Student where a Student visa has been issued for multiple courses of study. The principal course or program of study would normally be the final course or program of study where the overseas Student arrives in Australia with a student visa that covers multiple courses. |
| Student: | A Student who is enrolled at the University and includes both prospective Students and enrolled Students who are ‘overseas students’ as defined in the National Code and hold student visas as defined by the ESOS Act, and to students of the University who do not hold student visas and are studying off shore but does not include Domestic Students. |
| Tuition Fees: | The fees for enrolment in a Course determined by the University and advised in both the Student Agreement, and the Letter of Offer attached to the Student Agreement, as being the tuition fees for the Course (per semester) |
This Refund Policy applies to overseas students studying off shore, and to those students who are ‘overseas students’ as defined in the National Code. This Refund Policy does not apply to Domestic Students. Domestic Students should refer to the information provided on Refunds on the Higher Education Fees website.
Except as provided by law, a refund of Tuition fees will only be granted in accordance with this Refund Policy.
Each Student acknowledges and agrees to the terms and conditions of the Refund Policy & Procedures on signing the University Student Agreement.
The terms and conditions set out in this Refund Policy & Refund Procedures apply equally to commencing and continuing Students unless otherwise specified.
The University reserves the right to amend these terms and conditions at any time to ensure compliance with applicable State and Federal laws and/or to amend the non-refundable Administration fee.
The University is obliged to inform the Department of Immigration and Citizenship (DIAC) of any change of status where a Student who holds a student visa completes his or her course early, transfers to another provider, is excluded on academic grounds and fails to meet his or her visa conditions, defers or suspends his or her study or otherwise changes the expected duration of his or her study.
The funds paid for the Tuition fees must be cleared at the time that an Application for Refund is made by the Student and all debts to the University must be paid before any refund to the Student can be made.
The University may in its absolute discretion, refund to the Student some or all Tuition fees where it determines that there are extenuating or compassionate circumstances.
This policy, the Student Agreement and the availability of complaints and appeals processes, do not remove the right of Students to take action under Australia's consumer protection laws.
This Policy will be implemented using the following strategies:
- An Announcement Notice under ‘UB Communicate’ on the ‘myUB Gateway’ website and on the ‘What’s New’ page on the ‘Policies and Procedures @ UB’ website to alert the University-wide community of the approved Policy.
- Correspondence to all Heads of Schools from the Vice Chancellor, Deputy Vice Chancellor (HE) and Deputy Vice Chancellor (TAFE) endorsing the implementation of the ESOS Framework (dated 2 June 2008).
- Internal training sessions conducted by the Acting Manager, Quality Services and Quality Officer, ESOS Compliance to all Heads of Schools and Departments involved in providing education services for overseas students.
- Documentation distribution, eg. posters, brochures, ESOS Policy and Procedure Folder.
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