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To provide the University and its students with a clear set of principles in relation to student grievances.
| Grievance: | behaviour or action which has or is likely to have an unreasonable negative impact on the student in relation to their studies. |
| Student: | any person enrolled as a student of the University. This includes full-time, part-time, block-mode or distance education students. |
As part of the approach by the University to providing a fair, safe and productive study environment, consideration of grievances will be dealt with fairly, consistently, promptly, with sensitivity to all parties and in accordance with the principles of natural justice.
The Vice-Chancellor has overall responsibility for the implementation and review of this Policy.
- Commonwealth Education Services for Overseas Students Act 2000.
- Victorian Equal Opportunity Act 1995.
- Victorian Freedom of Information Act 1982.
- Victorian Information Privacy Act 2000.
- Victorian Ombudsman Act 1973.
- Student Grievance Procedure.
- Bullying Prevention and Management Policy
- Bullying Prevention and Management Procedure.
- Harassment Policy.
- Harassment Complaint Procedure.
- Inclusion of People with Disabilities Policy.
- Equal Opportunity and Valuing Diversity Policy.
- Procedure for investigating disclosures under the Whistleblower’s Protection Act 2001.
- Information Privacy Policy.
- 2005 Australian Quality and Training Framework Standards.
- Department of Education, Science and Training’s National Complaints Code: National Code of good practice for responding to complaints about Vocational Education and Training.













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